USEFUL GUIDANCE
Frequently asked questions
Can you trim or remove palms in Yamba?
Discuss dead-frond removal, seed pods, ongoing palm maintenance or removal. The proposed work depends on the species, condition, height and access. Removal permissions and clean-up should be confirmed before booking.
Is a free quote the same as an arborist report?
No. A quote prices an agreed work scope. A formal written arborist report is a separate service with its own purpose, scope and fee.
Can every tree be removed?
Approval or other restrictions may apply. Discuss the proposed work and check the requirements for your property before arranging removal.
What helps you prepare a quote?
Your suburb, the service needed, a description of the tree or stump and any access restrictions. Safe photographs can help, but are optional.
Do I need to provide my full address online?
No. Start with your suburb. A site address can be requested when a visit or a more specific assessment is needed.
Can I send photographs of storm damage?
Only from a safe position. Keep away from damaged trees, hanging limbs and powerlines; a photograph is never worth approaching a hazard.
What about clean-up and stumps?
Ask for the quotation to specify timber, mulch, debris handling and whether stump grinding is included. These are separate scope choices.
Will insurance cover the work?
Your insurer decides coverage. Ask about authorisation and required documentation; reimbursement cannot be promised.

YOUR PROPERTY. YOUR NEXT STEP.
